Office Policies

Our job at Ladeau Family Dental is to provide our patients with the best dental care possible. In order to do so we ask for your cooperation in adhering to office policies that enable us to provide you the services you deserve.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment and appreciate your cooperation. Repeat failures for appointments may lead to a missed appointment fee or dismissal from the practice.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

Radiographs

Dental radiographs or x-rays are a diagnostic tool which allows our providers to properly determine your dental condition and cater treatment for your individual needs. Radiographs in addition to a comprehensive oral exam are an integral part of the treatment planning process. Refusal of dental radiographs can lead to misdiagnosis and inadequate treatment, therefore it is our policy to take dental radiographs as a baseline for new patients and periodically based on determined risk factors. Our office adheres to the guidelines recommended through the ADA for the frequency at which radiographs should be taken. Failure to comply with our radiograph policy may lead to dismissal from the practice

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From Our Patients' Mouths

I am long overdue writing this great review. I have had a lot of dental work over the years and I have to say Ladeau Family Dental practice is simply the best in care, knowledge, and helping you get thru any procedure and wonderful cleaning. I had a tooth pulled the day before Thanksgiving and some repair work recently and Dr. Ladeau was so great and his team made me feel great and I highly recommend this dental practice to anyone who needs a new dentist. And I forgot to mention I travel 45 min. to this location and I feel like they treat me like family! Thank you so very much!

Kimberly Clark

From the minute I walk in, I'm made welcome. The staff are great. They let me know what they're doing and why- from a cleaning to an implant I recently had done. I feel relaxed here. And this is coming from a person who had a terrible/traumatic childhood experience with our family dentist growing up. I don't dred the dentist anymore.

Kelly Marinilli

I am so very happy to find a dental office with so many caring and personable people. They are accommodating and welcoming and I highly recommend them if you are looking for an office that feels like family.

Billie McCarthy

Contact Info

11-A Florence St.
Marlboro, MA 01752

508-485-0401

Office Hours

Monday - 8:30AM - 5:30PM
Tuesday - 7:30AM - 7:30PM
Wednesday - 7:30AM - 5:30PM
Thursday - 9:00AM - 6:00PM
Friday - 7:30AM - 2:00PM

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